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Policy

Your privacy, explained clearly.

This Privacy Policy explains how information is collected, used, shared, stored, and protected when you use the MeAgain app. It also explains the choices and rights available to you.

1. Information We Collect

Account Information

  • Email address
  • Account ID and login status
  • Name, if you choose to provide it
  • Information received through Sign in with Apple, which may include an Apple user identifier and a private relay email address
  • Referral code and referral status

We do not receive your Apple ID password or full payment-card details.

Profile, Wellness, and Dietary Information

You may choose to provide:

  • Age or date of birth
  • Gender
  • Height, current weight, and target weight
  • Weight-loss, weight-maintenance, or weight-gain goals
  • Target timeline and activity level
  • Dining frequency and ordering habits
  • Food preferences and foods you like or dislike
  • Dietary pattern or restrictions
  • Food allergies, intolerances, and ingredients you avoid

Some of this information may be considered health information or sensitive personal information under applicable law.

Restaurant and App Activity

  • Restaurants, meals, food, and drinks you search for or view
  • Menu items and recommendations you select
  • Favorites and saved preferences
  • Generated meal plans and nutrition estimates
  • Feedback you give about recommendations
  • App screens and features you use, including taps, searches, and interaction times

Location Information

  • With your permission, we may use precise or approximate location to show nearby restaurants and local menu results
  • You can refuse location access and search by entering a city, ZIP code, or address manually
  • We do not use location for emergency services or unrelated advertising

Subscription Information

  • Subscription product and status
  • Purchase, renewal, trial, and expiration dates
  • Transaction or receipt identifiers
  • Refund or cancellation status

Apple processes your payment. We do not receive your full card number or Apple ID payment credentials.

Device, Usage, and Diagnostic Information

  • Device type, operating system, app version, language, time zone, and IP address
  • App launch, feature-use, and performance information
  • Crash logs, error reports, and diagnostic data
  • Security and fraud-prevention logs

2. How We Collect Information

We collect information directly from you when you create an account, complete onboarding questions, update preferences, or contact us; automatically when you use the app; after you grant a device permission; from Apple for login and subscription management; and from restaurant, menu, nutrition, map, analytics, security, and other service providers.

3. How We Use Information

We use information to create and protect your account, personalize recommendations, estimate nutrition information, find nearby restaurants, generate AI-assisted suggestions, verify subscriptions, send notifications, provide support, fix errors, monitor performance, prevent fraud, and comply with legal obligations. We will not use your information for a materially different purpose without providing notice or consent required by law.

4. AI and Automated Recommendations

  • The app may use AI or automated tools to generate, rank, or personalize recommendations
  • Information used may include your goals, body information, dietary preferences, restrictions, allergies, and selected restaurant or menu information
  • We limit the information sent to an AI provider to what is reasonably needed for the feature
  • Before personal information is sent to a third-party AI provider, we will provide any disclosure and request any permission required by Apple or applicable law
  • We do not allow an AI provider to use your sensitive information for advertising

5. When We Share Information

We may share limited information with service providers that help us operate the app, including cloud hosting, AI providers, restaurant and nutrition data providers, maps and location providers, analytics, subscription management, authentication, push notifications, email, and customer support providers.

We may also share information when you ask us to, to comply with law, to investigate fraud or security incidents, to protect users and our rights, or in connection with a business transaction.

6. Sale, Advertising, and Tracking

  • We do not sell personal information for money
  • We do not use health information, body measurements, allergies, dietary restrictions, or precise location for third-party advertising
  • The current version of the app does not use personal information to track you across apps or websites owned by other companies

7. Permissions and Your Choices

You can change location access in iOS Settings → Privacy & Security → Location Services. You can turn notifications off in your device settings. You can review or update profile, goal, dietary, and preference information inside the app. You can manage apps connected to Sign in with Apple from your Apple ID settings.

8. Account and Data Deletion

You can start deletion from the account settings inside the app. Account deletion includes your account, profile, goals, dietary preferences, favorites, and other linked information. Online account data is generally deleted within 30 days. Backup copies may remain for up to 90 days. Deleting your account does not automatically cancel an Apple subscription.

9. How Long We Keep Information

  • Account and profile information: while the account is active and generally up to 30 days after confirmed deletion
  • Backup copies: generally up to 90 additional days
  • Customer-support records: generally up to 24 months
  • Analytics information: generally up to 24 months
  • Crash, performance, and security logs: generally up to 12 months
  • Subscription and transaction records: as required by tax, accounting, and fraud-prevention laws

10. Data Security

We use reasonable administrative, technical, and organizational measures designed to protect information, including encryption in transit, access controls, restricted employee access, logging, backups, and service-provider reviews.

11. Your Privacy Rights

Depending on where you live, you may have the right to know whether we process your information, access or receive a copy, correct inaccuracies, delete information, withdraw consent, object to or restrict certain uses, receive information in a portable format, opt out of certain sales or profiling, and contact your local data-protection authority.

12. Children's Privacy

The app is not directed to children under 13. We do not knowingly collect personal information from children under 13.

13. International Data Processing

Information may be processed in countries other than the country where you live. Where required, we use appropriate safeguards for international transfers.

14. Changes to This Policy

We may update this policy when the app, our practices, or applicable rules change. The effective date will be updated. If a change is important, we may notify you in the app, by email, or through another reasonable method.

15. Contact Us

For privacy questions, feedback, or requests, contact us at support@meagainglp.com.

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